For PC Labs
Please let us know how we can help!
We are happy to answer any questions that you have about our InterCLASS Cloud for Chromebooks software, as well as the InterCLASS PC Monitoring version.
Please navigate over to the
and submit your question.
InterCLASS for PC Labs
InterCLASS Cloud for Chromebooks
Teacher and Student Connection
Checking InterCLASS for PC Labs Versions
Connection problem checklist
Adding InterCLASS Modules to the Firewall Exceptions List
Connecting across VLANs (subnets) or a Multicast-Disabled Wi-Fi Network
Changing the InterCLASS HEARTBEATPORT setting to avoid conflict with other InterCLASS classrooms
Screen Transfer (Send Demo, Monitor, Remote Control)
Changing to the TCP protocol mode
Changing to the Multicast mode
Changing to the Non-driver mode for the Remote Control
Power Control functions
Enabling Wake-On-Lan for DELL computers
I cannot log on to some of the student computers remotely
Tweaking the Wake-On-Lan Feature for Random Student PCs that do not turn on
FAQ and Tips
Backing up my InterCLASS settings such as the Seating Layout, Website List, Quiz Contents, etc.
Adding student computers to the teacher program by using a CSV file
Showing computer name on each monitor to find student computers
Showing a student logon name under each student thumbnail